Konfliktmanagement. Ein Handbuch Für Friedrich Glasl. · Rating details · 2 Be the first to ask a question about Konfliktmanagement. Ein Handbuch Für. Konfliktmanagement: Friedrich Glasl: Books – PDF | This conflict escalation model is presented in Friedrich Glasl’s book Konfliktmanagement. Ein Handbuch für Führungskräfte, Beraterinnen und Berater.

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Amazon Business Service for business customers. Chapters 11 and 12 present a large number of intervention methods, organized according to a useful typology.

The conflict parties increase the pressure on each other in order to friedricch their own opinion. Appropriate reactions can be derived from this analysis.

Shopbop Designer Fashion Brands. The konfliktmangaement number of contributions, however, has been made in the field of conflicts in konfliktamnagement, were the authors usually focus on on-site interventions. Part II is devoted to a thorough analysis of conflict escalation processes. Different types of interdependency relationships within organizations are identified and analyzed as the key element of conflict potential.

In Germany, the flood of books on conflicts and conflict management has almost reached American proportions. In later chapters Glasl suggests a large number of diagnostical methods making use of intuitive and creative techniques, drawing on his background as an Anthroposopher. CS1 German-language sources de. It is also an intriguing theoretical model of conflict processes, focussing on the challenge presented to intentional subjects by the powerful escalation mechanisms.


Solutions glzsl to de-escalation are not immediately apparent in this model, [3] particularly when it appears to both conflict parties impossible to reverse the situation e. This is a common occurrence and is not perceived as the start of a conflict.

With painstaking detail, Glasl shows konfliktmanagejent the parties in the course of conflict escalation increasingly loses conscious control over the situation, and how their behaviour comes to be determined by a destructive situational logic.

Friedrich Glasl’s model of conflict escalation

In Chapter 6, Glasl discusses what he calls “conflict constellations” in organizations. This page was last edited on 27 Januaryat Differences of opinion lead to a dispute. The sections on interventions targeting parties, relationships and basic attitudes mainly systematize a range of methods developed by other practitioners. One of these is “Golden Moments,” a method that is especially useful in highly escalated conflicts, when one or several parties are unable to see any positive traits at all in the counterpart.

In chapter Glasl describes five basic mechanisms that play a key role over the entire spectrum of conflict escalation. See our Returns Policy.

Friedrich Glasl’s model of conflict escalation – Wikipedia

He holds a doctorate in political science Wien, and is an Anthroposopher. Schulz von Thun, F. These stages are grouped into three levels, which each contain three stages.

From now on the conflict parties consider strategies to convince the counterparty of their arguments. Learn more about Amazon Prime.


As examples one could mention actions that lead to loss of face for one conflict party threshold between step 4 and 5or presenting an ultimatum threshold between step 5 and 6. Chapter 3 offers a review of friedriich typologies in the conflict theory literature.

Believing one has right on one’s side, one can denounce the opponent. Freies Geistesleben GmbH 1 Jun. In the section on interrelationships, Glasl takes a close look at the conflict potential of organizations. He observes that the conflict facilitators he has been training often have well developed analytical faculties, but have neglected to develop their perceptual skills.

In chapter 12 the five diagnostic dimensions see above are used as starting-points for discussing intervention methods. German scholars have vlasl some seminal contributions in the field of family conflicts, e. Many different kinds of conflict can be thus analysed: He also presents four models of group dynamics, i. In chapters Glasl reviews several definitions of “social conflict,” and discusses in general terms how the perception, interpretations, emotions and intentionality of the conflict parties are influenced by the conflict process.

This review of Friedrich Glasl’s book “Konfliktmanagement. Would you like to tell us about a lower price?